Windows Phones Are Finally Getting Good
Nokia has been alone on the vanguard of worthwhile Windows Phone hardware for a while now. But that's no longer the case. Here's HTC's 8X. And it's got enough firepower to go toe-to-toe with anything on Android or iOS.
So, it's all but settled that Windows Phone 8 is the biggest thing to
happen to smartphones this year. But are the handful of flagships
carrying it the best thing that could happen to users?
Properly powered and engineered to perfection, the Nokia, Samsung and
HTC WP8 smartphones are all making a bid to break iOS and Android's
grip on the market. They are all fine species of smartphone. With the
same screen resolution and chipsets powering them, with the
Redmond-mandated hardware specs, they all have Microsoft written all
over.
But then, it's only the Taiwanese that actually have it in writing.
There's only one Windows Phone 8X - and it's the HTC Windows Phone
flagship. Not a bad way to start now, is it? It must be quite a lift for
the HTC Windows Phone 8X to feel special among clearly superior rivals.
While Nokia and Samsung gave their WP top dogs those massive screens,
HTC went for a relatively modest 4.3" LCD.
On one hand, it sounds like a smart move. The HTC Windows Phone 8X
will be the only option for those looking for a more compact premium
device that carries Microsoft's latest mobile platform. On the other,
this could see the 8X relegated to a lower tier and made to fight it out
with the likes of the Lumia 820. Now, that would call for some
aggressive pricing and lower profit margins perhaps, which isn't exactly
ideal for a company that hasn't had the best of streaks lately.
We'll see if the gamble pays off but there's no rush. Let's see what
the HTC Windows Phone 8X is made of, and what could've been better.
HTC was up there at the starting block when Microsoft launched
Windows Phone a couple of years back, and although it's competing with
Samsung in this arena too – and its offerings haven't been what one
would call "amazing" – HTC is clearly trying to make its voice heard.
And
what better way to do that with some pretty bright colours and a newer
version of Windows Phone that the world's been waiting for for months?
The
HTC 8X comes in a range of colours - from muted black, to respectable
red, to an elegant purple and a, quite frankly, hideous lollipop-lady
yellow hue.
We
were sent the purple model and it's a beauty. There had been rumours
that the red would be reserved for Verizon users in the US – but it
looks like the rest of world is now getting it too.
First thing we noticed is how thin the HTC 8X is. Not so much an amazing feat of engineering, but a clever trick.
With
dimensions of 132.4 x 66.2 x 10.1mm, the HTC 8X is fairly average in
size. But it's thinner round the edges to give the impression it's more
svelte than it actually is. Not that this matters because it looks and
feels thin most of the time and the slight curve around the back means
it sits well, both on a surface and in the hand.
In fact, in the hand, it looks the same size as the HTC One X, despite the appearance given in our picture above.
Add
to that the material the HTC 8X is made of – polycarbonate, like the
One X – and you instantly have in your mitts a handset that feels like a
real premium device. It's a unibody design so it's all nice and neat
(win) but at the expense of a memory slot and replaceable battery
(fail).
The
front of the HTC 8X is taken up by the display. If you like what Nokia
did with the Lumia 800, or indeed what HTC did with the One X, you'll be
a fan of this too.
The screen just looks like it's been stuck on
top of the phone and adds to that premium feel. There's also a splash
of colour around the earpiece to remind you that the two are linked.
Next
to this, you'll find the front-facing wide-angled camera, and the three
Windows Phone softkeys at the bottom – back, search and menu.
That
screen is an HD display at 720x1280. Spread over 4.3 inches, it's
easily as sharp as Apple's retina display, which no longer appears to be
anything special by modern standards.
The
top of the HTC 8X is fairly minimalist with nothing other than the
3.5mm headphone jack and the lock button. Although we're not necessarily
fans of lock buttons on top of larger phones due to the awkwardness
they present, here, we weren't too fussed.
Due to the shape of the
handset and the way it sits, it's easy enough to press with the index
finger whether you're a left or right hander. Our only complaint is it
is quite subtle and a few times, we had to feel around to find it if we
were looking elsewhere. It doesn't stick out much.
The left hand
side of the HTC 8X is completely bare, whilst all you'll find down at
the bottom is the micro USB charging and syncing port.
The
volume rocker is on the right and below it is a camera shutter key. We
are always pleased to see these because it makes the art of launching
the camera and taking a photo so much easier than messing about with
software, no matter how good said software is.
There's also a tray
for getting that micro SIM in – but you'll need to use a special tool
to open it so make sure you keep it in a safe place.
The rear of
the HTC 8X is a thing of beauty. That polycarbonate body really sets it
off – as does the colour which sits beneath a silver HTC logo and
another displaying the Beats Audio heritage. And of course, there's that
main snapper with LED light which HTC promises will deliver amazing
results.
The 8X will be pitching itself right against Nokia's latest Lumia range – and with the Lumia 920
also coming in a number of colourful iterations, telling them apart may
be harder for those who aren't as used to Windows Phone products.
But there is a difference in that the HTC 8X doesn't come with 4G LTE
connectivity in the UK, whilst the Lumia 920 does. Which means it'll
likely be cheaper – and that may be its saving grace for late adopters.
Expect
the HTC 8X to launch at the start of November. With this in mind, there
are no real deals to be had yet, but preorder prices are sitting a
shade under the £400 mark (USD: $640 / AU: £620) for a 16GB sim-free
unit.
This will be HTC's flagship Windows Phone handset, so don't
expect it to be in the bargain bucket. Prepare to pay at least £30 a
month for two years.
Design and build
While simply designed, the 8X's slim, sleek face and squared corners immediately draw you in. On the front, the screen offers deep black bezels and peeks of the phone's color: black, red, "Highlighter Yellow," and my favorite, "California Blue." The face may be all business, but the back and sides of the unibody 8X definitely channel a casual Friday vibe.
While simply designed, the 8X's slim, sleek face and squared corners immediately draw you in. On the front, the screen offers deep black bezels and peeks of the phone's color: black, red, "Highlighter Yellow," and my favorite, "California Blue." The face may be all business, but the back and sides of the unibody 8X definitely channel a casual Friday vibe.
The phone feels good in the hand thanks to the soft-touch finish on
the curved back, a design that HTC refers to as "pillowy." It slides
into my pockets easily and doesn't take up too much room. I usually used
my back pocket to tote it around short distances. I handed the phone
around the office to men and women with all shapes and sizes of hands
and pockets. The majority found the phone comfortable to hold and carry,
with one exception, who didn't like the feel and worried that the
corners would bore holes in his pockets.
The
8X stands 5.2 inches tall by 2.6 inches wide by 0.4 inch thick. Its
4.6-ounce weight didn't bother me, but it tips the heavier side of the
scale that will make the iPhone 5's 4-ounce weight feel featherlight.
Live tiles, Web sites, and photos look great on the 8X's 4.3-inch
Super LCD 2 display with its HD 1,280x720-pixel resolution (that's
342ppi, if you're wondering). One little flaw with the screen if you're
picking: if you press down hard on the edge of the screen, you'll see a
flash of light from squishing the LCD; most people won't be affected,
let alone even notice.
Below the display, three capacitive buttons navigate you back, home,
and to the Bing search tool. Press and hold on the Start button to also
launch the TellMe voice actions app. The same motion applied to the back
button brings you to the task-switching pane.
Above the display there's a 2-megapixel front-facing camera. On the
back, you'll see the 8-megapixel lens and LED flash. The left spine is
bare, but up top are the 3.5mm headset jack and power button. Volume
control and the physical camera shutter live on the right. My one
complaint is that in one review unit, the volume rocker is so flush with
the side, you control it more by faith than by feel while on a call. I
had to keep lifting the phone from my ear to get the volume just right.
Part of the volume rocker stuck out a skosh more in another review unit,
so I could adjust volume by feel, but buttons were still extremely
low-profile.
The charging action happens from the Micro-USB port on the bottom.
Because it's a unibody device, you'll need to use a small "pin" tool to
open the 8X's SIM tray, and the embedded battery isn't removable.
Key features
- Quad-band GSM/GPRS/EDGE support
- Quad-band 3G with 42 Mbps HSDPA and 5.7 Mbps HSUPA support
- 4.3" 16M-color S-LCD2 capacitive touchscreen of 720 x 1280 pixel resolution
- Scratch resistant Gorilla Glass 2 display
- 8 megapixel autofocus camera with LED flash, 1080p@30fps video recording
- 2.1MP front-facing camera
- Windows Phone 8 OS
- 1.5GHz dual-core Krait CPU, Adreno 225 GPU, Qualcomm MSM8960 chipset, 1GB of RAM
- Wi-Fi 802.11 a/b/g/n, dual-band
- GPS receiver with A-GPS and GLONASS support
- Digital compass
- 16GB of inbuilt storage
- Active noise cancellation with a dedicated mic
- Built-in accelerometer and proximity sensor
- Standard 3.5 mm audio jack
- microUSB port
- Bluetooth v3.0 with A2DP and EDR, file transfers
- Impressively deep and coherent SNS integration throughout the interface
- Xbox Live integration and Xbox management
- Data Sense
- Class-leading JavaScript performance
- NFC support
- HTC exclusive apps
- Beats audio enhancements
- FM Radio
Main disadvantages
- Too much bezel offsets smaller screen
- No microSD card slot, just one storage option
- Non user-replaceable battery
- App catalog falls short of Android and iOS
- Competition has quad-core Krait CPUs already
- No system-wide file manager
- No voice-guided navigation
- No music player equalizers
- No lockscreen shortcuts
It's not a short list of disadvantages by any means, but most of
those are platform-specific and, judging by the reception Windows Phone 8
has been getting, they're not deal-breakers. At least not all of them.
Now, the non-expandable storage and the single 16GB option is something
to definitely consider, but if you can live with that, the HTC Windows
Phone 8X is a must-see.
The Beats audio label has finally been made to count as the HTC
Windows Phone 8X offers a specially designed amplifier, while the wide
selection of available colors makes it easy to find a unit that best
suits your personality. Whether you go for the businesslike black or one
of those peppier paintjobs, the HD screen and beautiful unibody design
are always part of the deal.
And that, as usual, is what we're going to start with.. Unboxing and hardware are coming up right after the break.
Interface
There's one word that springs to mind when using Windows Phone 8 and that's "elegance."
Yep, if you've not used a Windows mobile product since the clunky, ugly old era, you'll think we're winding you up. But we can't stress it enough. Microsoft has rewritten its phone OS from the ground up and as of two years ago, we've been blessed with a third major player in the OS market that really is a pleasure to use.
In fact, at the risk of upsetting our iOS-loving friends, we'd go out on a limb here and say that we think Windows Phone is even more elegant than the Apple operating system. Just the look of it, the transitions and the sheer amount of gloss Microsoft has thrown at it makes all the difference.
If you've never used Windows Phone before, we'll not lie – it is a bit of a learning curve. But it's not a steep one.
There isn't an on-screen help guide like you get with BlackBerry handsets, some Android phones or even iOS to a certain extent so depending on your familiarity with technology, it could take a little while. But not so much you'll want to send hate mail to Steve Ballmer.
What you have to put out of your mind is homescreens. Homescreens are gone. Repeat after us: "Homescreens Bad!"
Yep, instead of pages and pages to swipe between, you just get one homescreen and one app drawer. The way Windows makes it work is that it all centres around live tiles which you put on your main screen.
Each tile represents a programme, or app – it's basically a shortcut to the app. But it also updates and carries real information.
So, for example, your mail live tile will show a picture of an envelope but when you have new email, a number will appear to reflect how many unread messages you have in your inbox.
Similarly with missed calls and SMS. The calendar live tile displays your appointments and updates as they change. Fairly straightforward, huh?
The thing is that these live tiles work across almost every app you download. And you can change their layout. Rearrange them whichever way you like. It's all very easy.
You can also change their size – so whereas before you were limited, on Windows Phone 8, you get the chance to resize them to fit more on and customise the look even more.
Not only that, you can create live tiles to more than just individual apps. For example, within the maps app, we were able to create a live tile to an individual place.
Which is handy if you're planning a journey. And you can do the same to groups of contacts.
But we couldn't figure out a way to pin a tile to an email conversation which was a bit of a pain. And the same with SMS messages to individuals.
It's very much a mixed bag as to whether you'll be able to make a live tile for an individual app or process that you have in mind.
And that's really as far as your customisation options go. One of the beauties of Android is that the Google OS allows you to install animated wallpapers and widgets, so that your Galaxy S3 or HTC One X will look different to your mates'.
This isn't something you can do on iOS which only allows you to change the wallpaper and similarly, you can't even do that on the HTC WIndows Phone 8X because it doesn't use wallpapers.
You can merely change the background from black to white and choose which colour you want your tiles to be. You can change the wallpaper of your lockscreen.
But then again, this won't bother many people who just want a shiny gadget that works.
For some reason, Microsoft has set the status bar up in such a way that it doesn't actually show up all the time. The clock does in the top right, but elements like your signal level etc are permanently hidden.
You have to put your finger at the top of the screen and pull an imaginary swipe down to get them to appear. We can see this confusing some people.
Apps are stored in a central app drawer which you access by swiping to the left from your homescreen. They're listed alphabetically and simply if you have a lot of apps, prepare for a lot of scrolling.
Having said that, you can also just tap the magnifying glass that appears to the left and perform a good old-fashioned search by typing in the name of your app.
Speaking of searching, you can do that at any point from anywhere in the phone using the soft key at the bottom of the HTC 8X.
Microsoft hasn't made this a contextual key (ie. It doesn't search within the app you're in at the time) and neither has it made something that searches your phone like Android offers. This is a cold, hard web search.
As soon as you tap that button – wherever you are – you're prompted to search the web. And by 'search the web', we mean 'search the web using Bing' because predictably, Microsoft has stuck to its own search engine here.
There's no way to change that as your default. Not that you would necessarily want to if you're using a Microsoft phone anyway.
One thing we do have to criticise, though, is the lack of screenshot capture. This was shown off when WP8 was first announced, yet doesn't appear to have made it into the final build of the HTC 8X.
This is annoying – not just from a reviewer's perspective (hence why we've had to take photos of each screen which looks a lot rougher) but also from a user's point of view. How many of you regularly snapshot things we're doing and tweet or MMS them? We certainly do.
That aside, it's a glossy, intuitive, easy to use OS. Don't be put off by the old days. Microsoft has learned lessons and learned them very well indeed here for Windows Phone 8.
And it suffers no lag – which just goes to show that you can get away with a dual-core, rather than quad-core 1.5GHz processors, and not have to worry about a decrease in performance.
Yep, if you've not used a Windows mobile product since the clunky, ugly old era, you'll think we're winding you up. But we can't stress it enough. Microsoft has rewritten its phone OS from the ground up and as of two years ago, we've been blessed with a third major player in the OS market that really is a pleasure to use.
In fact, at the risk of upsetting our iOS-loving friends, we'd go out on a limb here and say that we think Windows Phone is even more elegant than the Apple operating system. Just the look of it, the transitions and the sheer amount of gloss Microsoft has thrown at it makes all the difference.
If you've never used Windows Phone before, we'll not lie – it is a bit of a learning curve. But it's not a steep one.
There isn't an on-screen help guide like you get with BlackBerry handsets, some Android phones or even iOS to a certain extent so depending on your familiarity with technology, it could take a little while. But not so much you'll want to send hate mail to Steve Ballmer.
What you have to put out of your mind is homescreens. Homescreens are gone. Repeat after us: "Homescreens Bad!"
Yep, instead of pages and pages to swipe between, you just get one homescreen and one app drawer. The way Windows makes it work is that it all centres around live tiles which you put on your main screen.
Each tile represents a programme, or app – it's basically a shortcut to the app. But it also updates and carries real information.
So, for example, your mail live tile will show a picture of an envelope but when you have new email, a number will appear to reflect how many unread messages you have in your inbox.
Similarly with missed calls and SMS. The calendar live tile displays your appointments and updates as they change. Fairly straightforward, huh?
The thing is that these live tiles work across almost every app you download. And you can change their layout. Rearrange them whichever way you like. It's all very easy.
You can also change their size – so whereas before you were limited, on Windows Phone 8, you get the chance to resize them to fit more on and customise the look even more.
Not only that, you can create live tiles to more than just individual apps. For example, within the maps app, we were able to create a live tile to an individual place.
Which is handy if you're planning a journey. And you can do the same to groups of contacts.
But we couldn't figure out a way to pin a tile to an email conversation which was a bit of a pain. And the same with SMS messages to individuals.
It's very much a mixed bag as to whether you'll be able to make a live tile for an individual app or process that you have in mind.
And that's really as far as your customisation options go. One of the beauties of Android is that the Google OS allows you to install animated wallpapers and widgets, so that your Galaxy S3 or HTC One X will look different to your mates'.
This isn't something you can do on iOS which only allows you to change the wallpaper and similarly, you can't even do that on the HTC WIndows Phone 8X because it doesn't use wallpapers.
You can merely change the background from black to white and choose which colour you want your tiles to be. You can change the wallpaper of your lockscreen.
But then again, this won't bother many people who just want a shiny gadget that works.
For some reason, Microsoft has set the status bar up in such a way that it doesn't actually show up all the time. The clock does in the top right, but elements like your signal level etc are permanently hidden.
You have to put your finger at the top of the screen and pull an imaginary swipe down to get them to appear. We can see this confusing some people.
Apps are stored in a central app drawer which you access by swiping to the left from your homescreen. They're listed alphabetically and simply if you have a lot of apps, prepare for a lot of scrolling.
Having said that, you can also just tap the magnifying glass that appears to the left and perform a good old-fashioned search by typing in the name of your app.
Speaking of searching, you can do that at any point from anywhere in the phone using the soft key at the bottom of the HTC 8X.
Microsoft hasn't made this a contextual key (ie. It doesn't search within the app you're in at the time) and neither has it made something that searches your phone like Android offers. This is a cold, hard web search.
As soon as you tap that button – wherever you are – you're prompted to search the web. And by 'search the web', we mean 'search the web using Bing' because predictably, Microsoft has stuck to its own search engine here.
There's no way to change that as your default. Not that you would necessarily want to if you're using a Microsoft phone anyway.
One thing we do have to criticise, though, is the lack of screenshot capture. This was shown off when WP8 was first announced, yet doesn't appear to have made it into the final build of the HTC 8X.
This is annoying – not just from a reviewer's perspective (hence why we've had to take photos of each screen which looks a lot rougher) but also from a user's point of view. How many of you regularly snapshot things we're doing and tweet or MMS them? We certainly do.
That aside, it's a glossy, intuitive, easy to use OS. Don't be put off by the old days. Microsoft has learned lessons and learned them very well indeed here for Windows Phone 8.
And it suffers no lag – which just goes to show that you can get away with a dual-core, rather than quad-core 1.5GHz processors, and not have to worry about a decrease in performance.
Controls
The set of controls on the HTC Windows Phone 8X should be pretty
familiar - they are one of the essential Windows Phone requirements.
You get the mandatory three-button combo and the Start, Back and
Search keys are all capacitive this time. They have pleasant haptic
feedback, which can be disabled if unneeded.
The right side of the HTC Windows Phone 8X has the microSIM slot, the
long and thin volume rocker and the dedicated camera key. The shutter
key on the HTC WP 8X is pleasingly responsive with distinct half press.
It will launch the camera even when the phone is locked and does so
amazingly fast.
The left side of the HTC WP flagship is completely bereft of controls and connectivity ports.
At the top, you'll find the 3.5mm audio jack, the secondary
microphone and the power key. The power/lock button is hard to locate by
touch and stiff on press but the ergonomics aren't its only problem.
This is by far not the most comfortable position for a power key in a
phone of this height and we are not sure why HTC insists on placing it
there.
The top is the hardest place to reach when you hold the phone in one
hand. We often found ourselves using two hands to just unlock the
smartphone, which is far from perfect. Even the Galaxy Note II, with its
monstrous 5.5" screen is easier to wake up single-handedly.
The bottom of the HTC Windows Phone 8X hosts the microUSB port and the primary microphone.
The 8 megapixel camera lens is at the back, right next to the LED
flash. The loudspeaker grill is all the way across, near the bottom of
the nice looking back panel. We liked the faux metal finish of the Ativ
S, when we reviewed it last week, but the polycarbonate unibody of the
HTC Windows Phone 8X has it handily beat.
Where the HTC flagship loses some points, compared to its Samsung
rival is the option to remove the battery cover and replace the battery.
This means you are unable to carry a spare as a backup to the 1800 mAh
unit inside the Windows Phone 8X, or replace the battery when it starts
to show its age. The non-expandable memory on the HTC smartphone is
another thing to consider.
HTC doesn't give official numbers for the battery life but we ran our
own tests. The HTC Windows Phone 8X proved to be rather disappointing
in this department, mainly due to battery-hungry standby.
It did quite well in the talk time test with just over 11 hours and
it got average scores in the web browsing and video playback tests, but
the overall result was an endurance rating of 31 hours - one of the
lowest we've seen.
You can read more about the HTC 8X battery live in our blog post and if you're curious about how we do the tests, check out this article.
OS and apps
HTC is flying the Windows Phone 8 flag so enthusiastically, it even added Microsoft's OS to its smartphone's name. The OS update brings so many new features, we had to give it its own Windows Phone 8 review .
HTC is flying the Windows Phone 8 flag so enthusiastically, it even added Microsoft's OS to its smartphone's name. The OS update brings so many new features, we had to give it its own Windows Phone 8 review .
Microsoft keeps its OS pretty locked in, so there aren't too many
variations that a phone-maker like HTC can apply. I do especially like
the lock screen option that shows a Windows-ized version of HTC's
Android weather widget. HTC also added its own signature shade to the
theme colors, and offers up some of its own apps in a special section of
the stor, including a photo editor.
AT&T's
contribution plays out in app preloads. There's AT&T CodeScanner,
AT&T FamilyMap, AT&T Navigator, AT&T Radio, and AT&T
U-Verse Live TV. In addition to the usual app fare -- like the
calculator, camera, Office 2013 suite, and Wallet -- there's also HTC's
flashlight, a converter (for temperature, currency, time zones, and
more), and a photo enhancer.
Beats Audio is HTC's premier offering, adding enhanced audio that you
can turn on or off when you plug in your headphones. I have some pretty
nice headphones that make most songs sound good, but the boost was
immediate and the difference pretty apparent. For starters, Beats piled
on several decibels, so that songs sounded loud on a level-3 volume
setting out of 30. Audio also seemed to sound richer with Beats, even
after I increased the volume of the conventional mode.
Eight is clearly a lucky number for HTC. Guess how many devices its hot spot supports. Yep, eight.
Cameras
When it's good, the Windows Phone 8X's backside illuminated camera is very good, hitting the sweet spot in detail, color accuracy, and sharp edges. Other times it completely misses the mark, producing images that seem soft for no apparent reason. Did I make sure I focused? Yes. Did I hold still until the photo snapped? Yes again. You always figure that a smartphone camera will make some mistakes here and there, but the more consistent the good images, the better.
When it's good, the Windows Phone 8X's backside illuminated camera is very good, hitting the sweet spot in detail, color accuracy, and sharp edges. Other times it completely misses the mark, producing images that seem soft for no apparent reason. Did I make sure I focused? Yes. Did I hold still until the photo snapped? Yes again. You always figure that a smartphone camera will make some mistakes here and there, but the more consistent the good images, the better.
In my
three-way camera shootout
, the 8X is all over the map. There's no doubt that
some outdoor pictures are sharp enough to slap on a mug and send to your
mother for her birthday. Other photos, especially those taken indoors
in artificial lighting, make you wonder what HTC is playing at. Of
course, lighting is everything, and continuous focus might help
eliminate user error where touch-focus leaves more gaps for mistakes.
One thing I'll mention is that although the 8X has
an 8-megapixel camera, it defaults to 6 megapixels. That's a bit
confusing if you're trying to get the highest-resolution image possible,
but a lot of people won't find that they need 8 megapixels of
information, especially if they're just sending a friend an e-mail or
uploading to Facebook to share a laugh or event. Most photos these days
aren't long-term investments you want to keep for posterity.
So
what can it do? There are four special effects (like sepia and
grayscale); resolution options that span 8 megapixels to a VGA
resolution; and white-balance presets. You can set exposure, saturation,
contrast, and sharpness (my photos stayed on the middle "normal"
default, but there are also two higher settings). You can also control
ISO settings. There aren't a lot of effects like funny faces or
anything, but in the future, you'll be able to use Windows Phone 8's
third-party lenses to jazz up some of your scenes.
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